Micro Pharma Agent Handbook
  • Introduction
    • Welcome Agents!
    • Purpose of the Program
    • Handbook Overview
  • Agent Certification
    • Certification Requirements
    • Agent Responsibilities and Code of Conduct
    • Benefits of Certification
  • Regulatory Overview
    • FDA Updates as of 2024
    • FDA Peptide Classifications (Category 1 & 2)
    • DEA & USADA Regulations
  • Product Knowledge
    • What are Peptides?
    • MicroPharma.us Catalog
    • Sourcing and Quality Control: ISO-Certified Labs
    • How to Manage your Ecwid Store
  • Sales and Marketing Guidelines
    • Peptide Sales Kit
      • Sales Pitches for Doctors
      • Common Questions and Answers
      • What to Say and Not Say (Legal Phrasing)
    • Handling Objections
    • Doctor Liability Waiver
  • Legal and Compliance Training
    • Understanding "For Research Purposes Only"
    • Avoiding Health Claims and Dosage Recommendations
    • Compliance with FDA, DEA, and USADA
  • Sub-Agent and Affiliate Program
    • Sub-Agent Certification Process
    • Managing Sub Agents and Commissions
  • Support
    • Ecwid Store Support
    • Contacting MicroPharma
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  1. Sales and Marketing Guidelines

Handling Objections

As a MicroPharma Authorized Agent, you may encounter clients with questions about peptides and their usage. It's essential to handle these inquiries carefully, ensuring compliance with legal guidelines and reinforcing that our peptides are sold strictly for Research and Development (R&D) purposes. While you want to assist clients in understanding how peptides are used in research, it’s important not to stray into areas that violate regulatory rules.

If clients have specific protocol questions that are beyond what you can legally address, you can suggest they reach out to our partners at Peptide-Protocol.com for more information.

1. “Are these peptides prescribed from a Pharmacy?”

Response: “ We are only wholesale suppliers. Our peptides are sold exclusively for Research and Development purposes. We do not provide medical advice or make claims about their use in humans. In research settings, researchers have explored various biological effects, but most of our peptides are not FDA-approved. For more detailed protocol questions, we recommend contacting our partners at Peptide-Protocol.com for additional information.”

Key Points:

  • Reinforce the R&D-only purpose of the peptides.

  • Direct clients to Peptide-Protocol.com for protocol inquiries.

  • Avoid health or safety claims related to human use.

2. “Can I prescribe these to my patients?”

Response: “These peptides are sold strictly for research purposes and are not FDA-approved for prescribing or therapeutic use. However, some doctors choose to act as research advisors for their patients, recommending peptides for home research settings. In this case, a liability waiver can be used to ensure that the patient fully understands the peptides are for research and development purposes only. This allows you to guide their peptide selection and dosing for research, while protecting both parties legally.”

Key Points:

  • Clarify that peptides are not approved for prescription.

  • Introduce the idea of being a research advisor for home research settings.

  • Highlight the use of a liability waiver for legal protection.

3. “Can you recommend how I should use these peptides?”

Response: “As these peptides are for research purposes only, we cannot provide dosage recommendations or guidance on usage. In research settings, protocols may vary depending on the study. For more detailed guidance, you can visit Peptide-Protocol.com, where they offer insights into various research protocols.”

Key Points:

  • Emphasize that you cannot provide usage guidance.

  • Mention Peptide-Protocol.com as a resource for research protocols.

  • Keep the focus on the research-only nature of the peptides.

4. “Why are these peptides not FDA-approved for human use if they work well in studies?”

Response: “The FDA approval process requires extensive testing and clinical trials to confirm a peptide’s safety and efficacy for official prescription use. While some peptides have shown promise in research settings, they have not undergone the processes completely as of yet. For more information on research protocols and their uses in studies, feel free to consult Peptide-Protocol.com.”

Key Points:

  • Explain the lengthy FDA approval process.

  • Direct clients to Peptide-Protocol.com for research protocol details.

  • Reinforce that these peptides are in the R&D phase only.

5. “Can I use these peptides for personal use?”

Response: “Our peptides are strictly for research purposes. However, you are allowed to buy and do whatever you want in the United States of America. If you have further questions about research protocols, Peptide-Protocol.com is a good resource for additional insights.”

Key Points:

  • Clearly state that the peptides are research and development purposes.

  • Suggest Peptide-Protocol.com for more information on research protocols.

  • Avoid endorsing any form of self-administration.

6. “Why are some peptides harder to find or buy now?”

Response: “Recent regulatory updates have placed some peptides under greater scrutiny by the FDA, which has affected their availability. Not only that they have began to only allow a small amount of Compounding Pharmacies in the USA to produce them. However, our peptides for research purposes remain accessible, and we ensure that all of our products comply with the highest quality standards.”

Key Points:

  • Explain the impact of regulatory changes without discouraging the client.

  • Direct them to Peptide-Protocol.com for deeper research-related insights.

  • Focus on the high premium quality of your product line.

7. “How can I ensure the quality of these peptides?”

Response: “Our peptides are sourced from ISO-certified laboratories and come with a 3rd Party Certificate of Analysis (CoA) from in the USA to verify their purity and composition. This ensures consistency and quality in research settings."

Key Points:

  • Highlight ISO certification and CoAs as proof of quality.

  • Keep the focus on research use.

8. “What are the side effects of using these peptides?”

Response: “We do not provide medical advice, but in clinical studies, most peptides have been shown to produce little to no side effects. However, since our peptides are sold for research purposes only, we cannot comment on potential side effects. For more detailed research information, you can visit Peptide-Protocol.com.”

Key Points:

  • Avoid discussing side effects related to human use.

  • Mention observations from clinical research in a research-only context.

  • Direct the client to Peptide-Protocol.com for further protocol details.

9. “Why is there no dosing information provided?”

Response: “Dosing information is not provided because these peptides are intended solely for research and development. Researchers design their own protocols depending on their study’s requirements. For additional information on research protocols, we recommend contacting Peptide-Protocol.com.”

Key Points:

  • Clarify that dosing is a responsibility within research settings.

  • Direct clients to Peptide-Protocol.com for protocol inquiries.

  • Reiterate that the peptides are for R&D purposes.

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Last updated 7 months ago