Contacting MicroPharma
Last updated
Last updated
For the most effective support and communication, we use a Discord server with an integrated ticketing system. This allows us to manage your requests more efficiently than through phone calls or texts. By opening support tickets in Discord, we can track your issues and ensure they are addressed promptly.
Why Discord?
Discord is a free communication app that functions as a private server where we can connect with you directly, share information, and provide updates. Unlike other communication methods, Discord allows us to manage privacy and security more effectively, giving us complete control over who can access the server and participate in discussions. This ensures that conversations remain confidential and are not subject to external monitoring or disruptions.
How to Join
1.) Download Discord: Discord is available as a free app for desktop and mobile. You can download it from .
2.) Join the MicroPharma Server: Once you’ve set up your Discord account, you’ll receive an invite link to join the MicroPharma server. Follow the link to gain access.
3.) Open a Support Ticket: When you need assistance, simply navigate to the support section and open a new ticket. This will allow our team to track and manage your request efficiently.
By using Discord, we can maintain fast, organized communication with you while ensuring that everything stays private and within our control.
Feel free to reach out via Discord for any support needs, and we’ll be ready to assist!